Participation -
Trainees must be over 18 years of age. On booking, participants will be asked to complete a physical activity readiness questionnaire (PAR-Q). Please ensure that the details provided by you are correct and complete.
All services purchased from Gavin Davies and No Free Lunch Fitness must be preceded by the applicant acknowledging, by way of completing a PAR-Q form, that he/she has no physical limitations preventing him/her from participation. Furthermore, all applicants release Gavin Davies of all liability regarding any injury to self, any loss or damage to personal property.
Personal Training Agreement -
There is a minimum commitment of 3 months for all personal training programmes. I agree to provide you with a professional and comprehensive personal training package as described on my website and during your initial consultation. I also agree to provide you with the support, guidance and advice to help you achieve the goals I have discussed with you. You acknowledge and understand that achieving your goals also requires an investment of time, effort and energy on your part and therefore I cannot guarantee any specific results will be achieved.
Payments -
Unless agreed otherwise, all monthly payments are collected by direct debit as outlined below: Your monthly payments* will be processed on or around the 1st of every calendar month until instructed otherwise, as detailed in the "Programme Cancellation Policy" below. *I may need to adjust your first payment depending on which date of the month you are beginning your programme. This will be communicated to you separately.
Session Cancellation Policy -
I have a 24-hour notice cancellation policy to cancel or reschedule any scheduled session(s). Sessions you cancel with less than 24 hours' notice will be forfeited. However, exceptions may be made for emergencies at my discretion. Sessions you cancel with more than 24 hours' notice can be rescheduled at a later date. Please note, I understand sessions will be missed for holidays and illness. Therefore, I have calculated my training fees based on 48 weeks of the calendar year, spread over monthly payments. Therefore, a 'missed session allowance' is factored into your monthly fee, regardless of how long you work with me. As a result, any sessions you cancel with notice that are not rescheduled will not be refunded. Medical extensions may be granted at the discretion of No Free Lunch Fitness.
Programme Cancellation Policy -
As outlined above, your personal training programme has a 3-month minimum commitment. If you intend to conclude your programme after these 3 months, please let me know in writing at least 2 weeks in advance so I can cancel your future payments. Unless I hear otherwise, I will assume you intend to continue working with me, and your monthly direct debit will continue as set out in this agreement. You may then cancel your programme at any time with 2 weeks' notice in advance of your next payment date (typically the 1st of the following month). Failure to provide adequate notice may result in your next month’s subscription being processed.
Refunds -
Monthly payments that have been collected for any calendar month cannot be refunded. However, No Free Lunch Fitness does agree to provide a refund if I do not deliver what was outlined in these terms and conditions. Any refund request made for this reason must be received in writing within 30 days of the session or payment in dispute, or it will not be considered. No Free Lunch Fitness will offer a refund on any unused/remaining sessions if I am forced to close under government guidelines or cease to trade for any other reason.
COVID-19 Policy -
Please do not attend sessions if feeling unwell or testing positive for COVID-19. Please contact me if you test positive so I can freeze your participation for 14 days whilst you self isolate and recover.
Your Privacy -
No Free Lunch Fitness respects your privacy and pledges to maintain the confidentiality of your personal information. All personal information you share with me is maintained in accordance with the Personal Information Protection and Electronic Documents Act.
Legal Obligation of Information Release -
No Free Lunch Fitness will release any information that is required to be released by law or court order. In exceptional circumstances it may be necessary that we disclose your personally identifiable information if we believe, in good faith, that disclosure is otherwise necessary or advisable to protect No Free Lunch Fitness' interests. I will seek to ensure that any proposed disclosure is required in the circumstances and then ensure that we disclose only the information that is required.
Social Media and Image Policy -
No Free Lunch Fitness respects you and will not share images of you on social media or the website if you request not to be in them.